At Travel Dream Hub, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and mailing address.
- Passport details, visa information, and other identification documents for international travel.
- Payment information, such as credit/debit card details.
1.2 Non-Personal Information
- Browsing behavior on our website, including cookies, IP address, and device information.
- Feedback, survey responses, and communication history.
2. How We Use Your Information
We use your information to:
- Process bookings and provide travel-related services.
- Communicate updates about your itinerary or booking status.
- Ensure compliance with regulatory requirements for domestic and international travel.
- Send promotional offers, newsletters, or travel updates (with your consent).
- Improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell or rent your information. However, we may share it with:
- Service providers (airlines, hotels, transport companies, etc.) to fulfill your bookings.
- Regulatory authorities, such as immigration and customs, when required.
- Payment processors for secure transactions.
- Third-party partners for travel insurance or ancillary services, only with your consent.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Socket Layer (SSL) technology for encrypted transactions.
- Restricted access to sensitive data to authorized personnel only.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Withdraw consent for marketing communications at any time.
- Request the deletion of your data (subject to regulatory and contractual obligations).
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve website functionality, and personalize content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes for which it was collected.
- Comply with legal, tax, and regulatory obligations.
9. International Users
For international users, your data may be transferred to and processed in countries with differing data protection laws. By using our services, you consent to this transfer.
10. Updates to This Policy
We reserve the right to modify this privacy policy at any time. Updates will be effective immediately upon posting on our website.